Conference & Journal Paper
Privacy as Part of the App Decision-Making Process
Patrick Gage Kelley, Lorrie Faith Cranor, Norman Sadeh
Proceedings of the ACM CHI Conference on Human Factors in Computing Systems (CHI '13), 2013
April 2013
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Abstract
Smartphones have unprecedented access to sensitive personal information. While users report having privacy concerns, they may not actively consider privacy while downloading apps from smartphone application marketplaces. Currently, Android users have only the Android permissions display, which appears after they have selected an app to download, to help them understand how applications access their information. We investigate how permissions and privacy could play a more active role in app-selection decisions. We designed a short "Privacy Facts" display, which we tested in a 20-participant lab study and a 366-participant online experiment. We found that by bringing privacy information to the user when they were making the decision and by presenting it in a clearer fashion, we could assist users in choosing applications that request fewer permissions.
- privacy
- android
- mobile
- user interfaces
- decision-making
- permissions
- information design
Cite this paper
@inproceedings{kelley2013privacy,
title = {Privacy as Part of the App Decision-Making Process},
author = {Kelley, Patrick Gage and Cranor, Lorrie Faith and Sadeh, Norman},
year = {2013},
doi = {10.1145/2470654.2466466},
url = {https://doi.org/10.1145/2470654.2466466},
booktitle = {Proceedings of the ACM CHI Conference on Human Factors in Computing Systems (CHI '13), 2013},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
}